FAQ
Sizing Charts
The measurements for underwear and the standard Tshirts I use are as follows:
A note on the currency. You can view products in your own currency but then when you check out it will be shown in AUD Australian Dollars.
Please check and measure carefully. For hygiene reasons, underwear cannot be exchanged.
Caring Instructions
How to care for your Hag Club items:
Turn undies and socks inside out before washing. Use cold water with an eco-friendly or grey water safe detergent. Hang dry. If washing with a machine, use a delicate setting. If drying with a machine, use a low heat setting. This ensures the longevity of the print.
All items that I produce are cured with an industrial heat press.
Custom Work
I am currently not accepting any custom work.
Returns and Exchanges
If you are unhappy with your item please contact me.
Exchanges cannot be given on underwear for hygiene reasons and refunds will not be accepted due to wrong sizing.
Please read size guides carefully and feel free to get in touch if you are unsure.
Dresses can be returned at buyers expense if the fit doesn’t work. Buyer must contact Hag Club within 5 days of receiving the item via the tracking indicators and make the return with tracking within 14 days. Once dress has been returned undamaged, a refund will be generated.
If you have not received your package
If you have not received your package:
Check the tracking number you would have received in an email.
Contact hagclub666@gmail.com for questions and help.
Refunds and replacements will not be issued for incorrect addresses. Please ensure you have your correct address on file.
If your parcel returns to me for reasons such as wrong address or non collection, I am happy to re-send them after we have organised another payment for shipping.
